Shipping info

Shipping & Returns Policy

Shipping Information

At Maamoo, we take pride in providing FREE worldwide shipping for all orders. Our Standard International Shipping typically takes 5-7 business days.

All orders will be dispatched from our warehouses within 3 business days. During peak periods, please allow up to 5 business days for dispatch.

Tracking Your Order

Following the shipment of your order, an email will be sent your way, providing you with a tracking number. Should you require any assistance with tracking, kindly visit the Track Order page.

Important Considerations

Please note that shipping times are estimates and may be subject to clearance/customs delays.

Address Accuracy

We kindly remind our valued customers to ensure accurate shipping information. Maamoo.co strives to minimize errors by verifying shipping details in the order confirmation email. Any costs associated with reshipping due to incorrect address information will be invoiced to the customer.

Delivery Issues

In the event that an item is marked as delivered by the domestic postal service but has not reached you, Maamoo.co will, at its discretion, endeavor to resend a replacement order. Please note that refunds are not applicable in this specific scenario.

For assistance, please contact us at support@maamoo.co. Include all relevant information in your communication, as each case is unique.

Import Taxes / Refusal of Package

Maamoo is not liable for any Duties, Taxes, or Customs fees. If the customer refuses the package or no delivery attempt is made in the destination country, we reserve the right to abandon the package(s) without issuing a refund.

To obtain a detailed comprehension of our Return/Refund Policy, kindly visit the Refund Policy Page.